Equipment in soft copy

Equipment dealership is framed by a very industry-specific business system with needs that deviate from those of regular enterprises. Its costs and risks are larger, as it supplies economic goods for the functioning of other businesses. One-time client loss could spell a disproportionate downturn in business survival.


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The complications are more manageable with equipment specializations. But in a high-technology era, tools and machines evolve at a faster rate, while the drive for more assembly-line efficiency has created a mania for the automation of the simplest tasks. The room for diversifying machines involved in production enlarges in proportion to the profits accruing to equipment dealers once demand is established.


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Business applications for this industry are of a more targeted nature. The operations of equipment dealership are complex, covering sourcing, delivery, repair, and maintenance. Further confusing existing business data on inventory, storage, and transactions are warranty clauses that, studies point out, customers uphold seriously. Tracking the path of its services and customer interactions saves costs for the industry on an immediate scale that would have been cumulative elsewhere.


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Industry players are also confronted by the rapid turnover of innovation. Prior to market sale, equipment dealers are already sniffing around for new products and testing their advantages. This research and development leg also demands heavy information handling, which an equipment dealership enterprise software integrates into recordings of current operations.

Charles Phillips has made a name for Infor as one of the world’s leading enterprise software developers. View the company’s products at


Rocketing up with software: A look at ERP in the aerospace industry

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At the beginning of the 20th century, the aerospace industry emerged.  Consequently, the sky truly ceased being the limit of humanity’s dreams.  The world saw aeronautic technology develop at a pace beaten only by IT, as factories churned out model after model of devices, machines, and vehicles that promised greater functionality, safety, and efficiency.  With such endless potential at the foreground, the industry saw the need for assistance greater than what the human mind could supply manually, leading to a time-tested partnership with software in handling the various aspects of the companies’ processes.


Indeed, software has taken a very significant role in the industry, with every aerospace company utilizing one form of ERP applications or another.  After all, these organizations are more than just hubs for rocket scientists—they are global businesses that operate and compete in today’s aggressive corporate setting.


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As aerospace technology has developed over the years, so have ERP applications evolved to meet the increasing demands of the industry.  A software network can now handle scores of processes, both in the company’s internal and external operations.  They are tapped to aid in the creation of innovations at the drawing room, and in enhancing the efficiency of the whole supply chain.  They facilitate clearer communication among the members of the company and augments personnel’s ability to collaborate with one another and work toward the achievement of the organizations’ goals.


On the other hand, ERP has also become very instrumental in improving the companies’ capacity to reach out to entities outside the organization, allowing for the creation of stronger relationships with their customers.  ERP’s advanced analytic capabilities also allow companies to react and adapt to sudden changes in the market and the economy, thereby increasing their chances of survival.


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It is important to note that aerospace companies are more than just the places that made blazing rockets and the sonic boom humanly possible.  They are corporations with the same need to survive and advance as any other company in any industry today—and ERP software help them do just that.


Charles Phillips is the CEO of Infor, the third largest ERP vendor today, and a major provider of ERP technology to the leading names in the aerospace industry today. For updates on Mr. Phillips, visit this Facebook page.


Charles Phillips: Xtreme Support anytime, anywhere

Infor, led by its CEO Charles Phillips, creates enterprise solutions suited for the modern company. This translates to software that combines function, speed, versatility, and most of all, mobility. Infor recently announced the inclusion of a mobile app for Infor Xtreme Support in the Infor10 Motion platform, allowing users to truly enjoy the perks of their Infor software even on the go.

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Xtreme Support is a recent addition to Infor’s slew of sophisticated programs. This is meant to provide customers with a specialized, personalized, and proactive support experience in any instance that they encounter a problem with their Infor software. With Xtreme Support, they have access to support information valuable in getting them back to the task at hand.

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Charles Phillips emphasized the importance of speed in the corporate world. Therefore, Infor is focused on the creation of software that can speed up businesses and help them cope with the demands of competition.

With the Infor Xtreme Support in mobile, users get the opportunity to maximize their Infor software experience. This new feature complements Infor’s efforts to give its customers the freedom and the capacity to manage their businesses even outside the confines of the office. With the Xtreme Support, users can get round-the-clock access to helpful information they need to get their Infor software up and running. The feature also allows them to monitor critical events, check support status, and receive notifications about critical steps in support.

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Currently, the mobile application for Infor Xtreme Support is available for customers on the iPhoneTM and may be downloaded from the App Store TM.

Get access to updates on Charles Phillips by going to this Facebook page.

Reviewing a Charles Phillips affair: Remaking an ERP vendor in a year

“…You get a lot of development capacity back because you stop doing things no one cares about.”

This caps the Charles Phillips affair, from his first few days to present, at Infor. From the outset, the executive has kept it low-key being Jim Schaper’s successor, focusing precious time, which could have been stolen by the press if he had not been wiser, on streamlining the ERP (enterprise resource planning) vendor’s vast product portfolio.

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First in his mind upon taking the helm was to ship “a lot of innovation even if it means a little disruption.” Charles Phillips the CEO commanded that resources be centered on product development and pulled away from other areas. This entailed the reduction of expenses in the back office and the reinforcement of innovation upon the software applications that Infor’s steady client base was being provided with.

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For Charles Phillips, inward affairs at the firm were in need of a widened perspective. A recent interview by had Mr. Phillips revealing the rationale that has been keeping Infor moving along the speed course he has set:


“You want to step back and look at ways that can differentiate yourself, things that can make a big difference for a lot of customers and translate into commercial success. You want to push back and say, why is that on the road map versus something else, and force people into a disciplined conversation with a process behind those decisions…”


Well over one year after Charles Phillips had the affairs at Infor stirred up, the company has acquired Lawson Software for about US$2 billion, hired hundreds of developers, stated plans to relocate headquarters to New York’s “Silicon Alley,” and launched a next-generation line of integrated technology called Infor10.

That could be barely scratching the surface, but for Charles Phillips and Infor, digging into greater product development processes in the near future is entirely worth their resources.

Charles Phillips Photo Credit: Justin Sullivan. Getty


More information on Charles Phillips’ affair with business technology may be accessed on Facebook.

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